Jennifer Riordan, a well-known leader and altruist from New Mexico, died Tuesday when a Southwest Airlines jet engine failed midair and its debris blew up a window.
Riordan, 43, was making her way back home to Albuquerque, New Mexico, when a terrifying episode ensued about 20 minutes after her plane left New York’s LaGuardia Airport.
Passengers had to pull her back into the plane when she was sucked out of the shattered window. She died at a Philadelphia hospital after the plane made an emergency landing, authorities said.
Hers was the first death from an in-flight incident in company history, the airline said.
Riordan had dedicated her life to philanthropy, helping others in Albuquerque and the Southwest region, colleagues said.
In her role as vice president of community relations at Wells Fargo in Albuquerque, Riordan managed the volunteer service of more than 1,000 employees since 2008, according to her LinkedIn profile.
![Slide 1 of 6: A Southwest Airlines jet sits on the runway at Philadelphia International Airport after it was forced to land with an engine failure, in Philadelphia, Pennsylvania, on April 17, 2018. A catastrophic engine failure on a Southwest Airlines flight from New York to Dallas killed one person and forced an emergency landing in Philadelphia on Tuesday in a terrifying ordeal for passengers.]({"default":"//img-s-msn-com.akamaized.net/tenant/amp/entityid/AAw0HVk.img?h=373&w=624&m=6&q=60&o=f&l=f&x=1285&y=1151"} "Southwest Airlines - Dominick Reuter/AFP/Getty Images")
![Slide 2 of 6: National Transportation Safety Board investigators examine damage to the engine of the Southwest Airlines plane that made an emergency landing at Philadelphia International Airport in Philadelphia on Tuesday, April 17, 2018. The Southwest Airlines jet blew the engine at 32,000 feet and got hit by shrapnel that smashed a window, setting off a desperate scramble by passengers to save a woman from getting sucked out. She later died, and seven others were injured.]({"default":{"load":"wait","src":"//img-s-msn-com.akamaized.net/tenant/amp/entityid/AAw0D0s.img?h=373&w=624&m=6&q=60&o=f&l=f&x=1165&y=1482"}} "Southwest Airlines - NTSB/AP Photo")
![Slide 3 of 6: Emergency personnel monitor the damaged engine of Southwest Airlines Flight 1380, which diverted to the Philadelphia International Airport this morning after the airline crew reported damage to one of the aircraft's engines, on a runway in Philadelphia, Pennsylvania U.S. April 17, 2018.]({"default":{"load":"wait","src":"//img-s-msn-com.akamaized.net/tenant/amp/entityid/AAw0B9C.img?h=373&w=624&m=6&q=60&o=f&l=f"}} "Southwest Airlines - Mark Makela/Reuters")
![Slide 4 of 6: The engine on a Southwest Airlines plane is inspected as it sits on the runway at the Philadelphia International Airport after it made an emergency landing in Philadelphia, Tuesday, April 17, 2018.]({"default":{"load":"wait","src":"//img-s-msn-com.akamaized.net/tenant/amp/entityid/AAw0wxD.img?h=373&w=624&m=6&q=60&o=f&l=f"}} "Southwest Airlines - Amanda Bourman/AP Photo")
![Slide 6 of 6: A Southwest Airlines jet sits on the runway at Philadelphia International Airport after it was forced to land with an engine failure, in Philadelphia, Pennsylvania, on April 17, 2018. A catastrophic engine failure on a Southwest Airlines flight from New York to Dallas killed one person and forced an emergency landing in Philadelphia on Tuesday in a terrifying ordeal for passengers.]({"default":{"load":"wait","src":"//img-s-msn-com.akamaized.net/tenant/amp/entityid/AAw0Ks0.img?h=373&w=624&m=6&q=60&o=f&l=f"}} "Southwest Airlines - Dominick Reuter/AFP/Getty Images")
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In a statement, Wells Fargo called her “a well-known leader who was loved and respected.”
Government officials in New Mexico also mourned Riordan’s death.
“This is a tremendous and tragic loss for Jennifer’s family and many others throughout our city,” Albuquerque Mayor Tim Keller said in a statement.
“Her leadership and philanthropic efforts made this a better place every day and she will be terribly missed. We are holding Jennifer and her family in our thoughts.”
She is survived by two children and her husband, Michael Riordan, who was once the chief operating officer for the city of Albuquerque, CNN affiliate KOAT reported.
Riordan had also served on several boards, including the University of New Mexico Alumni Association and the New Mexico Broadcasters Association.
One of her past employers, the University of New Mexico Health Sciences Center, described her as an “amazing community leader, team member, wife and mother.”
“Her passion for our community, our students and our future was unwavering,” the health center said in a statement.
She was also a parishioner at Our Lady of the Annunciation Catholic Church in Albuquerque, the Archdiocese of Santa Fe said.
“We pray for the repose of her soul and for her dear loved ones,” church leaders said.
She graduated from the University of New Mexico in 1999 with a bachelor’s degree in organizational communications and had an associate’s degree from Champlain College in Vermont, according to Mission: Graduate, an initiative of the United Way of Central New Mexico.
CNN’s Chris Boyette and Darran Simon contributed to this report.
